How long will my order take to arrive (including processing and shipping)?
Depending on the shipping method selected and the type of order placed, processing and shipping times vary. Please see the chart below as a quick reference guide. Orders are processed and shipped during business hours only, so please note that the below estimates do not include nights, weekends, or holidays.
Orders placed before 9am PT for two-day delivery will be processed same day and arrive in two business days. If orders are placed after 9am PT, they will be processed and shipped the next day, arriving on the third business day.For example, if an order is received before or by 9am PT on a Wednesday, you will receive your order by Friday. If the order is placed after 9am PT on Wednesday, you can expect your order to be delivered on the following Monday.
Please note, as with all of our shipping methods, two-day shipping estimates apply to business days only. If you place an order on Friday, your order will arrive on Tuesday (order is placed before 9am PT) or Wednesday (order is placed after 9am PT) the following week.
How do I track my order?
- As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the FedEx or USPS website to follow your NuRich on its journey from our warehouse to your destination. If you still have questions, feel free to contact us.
Can I ship to APO/FPO addresses?
- Yes, but you will need to contact us directly for prices, times, and other logistics. Depending on the country, there may be extra costs due to customs, tariffs or taxes. Please email info@LiveNuRich for a shipping quote.
Can I ship to international addresses?
- Unfortunately, no. NuRich does not currently ship to international destinations.
Can I ship my order to someone else or a different address?
- Yes! Orders can be shipped to a different address other than the billing address. During the order process, you will be asked first for a billing address, then you will be given an option to “Ship to this address” or “Ship to a different address.” At that point, you can enter a different shipping address.
How is the shipping cost determine?
- If you order 2+ bottles, you will receive Free Standard Shipping. Otherwise, your shipping cost will reflect the rules below. We will offer you the option to upgrade your shipping to FedEx Home Delivery on most orders. That price is determined by FedEx via the weight and sizing of the products within your order.
|Shipping Method||Processing Time||Shipping Time||Price|
|Standard shipping (free on 2+*)
|2-3 business days||7-9 business days||$3.99 if subtotal is less than $10.00
$7.99 for orders with subtotals between $10.00 and $200
$14.99 for orders with subtotals between $200.01 and $400
$21.99 for orders with subtotals between $400.01 and $600
$28.99 for orders with subtotals between $600.01 and $800
$35.99 for orders with subtotals between $800.01 and $1,000
$42.99 for orders with subtotals greater than $1,000
|FedEx Home Delivery||2-3 business days||1-5 business days||Varies depending on weight and size of order|
|Two-day shipping for orders placed before 9am PT||Same business day||1-2 business days||Varies depending on weight and size of order|
|Two-day shipping for orders placed after 9am PT||Next business day by 9am PT||1-2 business days||Varies depending on weight and size of order|
Do I really get Free Shipping on 2+ Bottles?
- Yep, it's true! Customers in all 50 states that buy 2+ NuRich Bottles Free Standard Shipping.
- Free shipping does not apply to Pro Deal orders and cannot be combined with some promotional discount codes.